Important Terms & Conditions!

  • Billing Limit Policy
    • Maximum Billing Limit – USD 3,000 (or equivalent)
      • A single invoice / bill can be generated for a maximum amount of USD 3,000 or its equivalent in any other foreign currency.
  • Forex Rate Disclaimer
    • Currency Rate Fluctuation Notice
      • All exchange rates displayed on omforex are indicative only.
      • Final rates are subject to live market conditions and may change without prior notice due to:
        • International currency movements
        • RBI regulations
        • Market liquidity
      • The applicable rate will be the one prevailing at the time of actual payment confirmation.
  • Regulatory Compliance Statement
    • RBI / FEMA Compliance
      • omforex strictly follows all guidelines issued by the Reserve Bank of India (RBI) and FEMA.
      • Identity verification, traveller documents, and source of funds are mandatory.
      • Non-compliant transactions may be cancelled without prior notice.
  • Right to Refuse Service
    • Transaction Rejection Policy
      • omforex reserves the right to refuse or cancel any transaction that does not meet regulatory, documentation, or internal compliance requirements.
      • Suspicious transactions may be reported to the concerned authorities as required by law.
  • Detailed Payment Rules (Traveller’s Own Savings Account Only)
    • Payment must be made only from the traveller’s personal savings bank account.
    • The account holder name must exactly match the traveller’s name on the invoice / bill.
    • Third-party payments are strictly prohibited, including:
      • Family members
      • Friends
      • Agents
      • Employers or sponsors
    • Payments from business or company accounts are NOT accepted, including:
      • Proprietorship accounts
      • Partnership firm accounts
      • LLP / LLC accounts
      • Private Limited / Public Limited company accounts
      • Trust / Society / NGO accounts
    • Even if the traveller is the owner, director, or authorised signatory, company or firm accounts are not permitted.
    • Cash deposits, cheque payments, or branch counter deposits are not allowed.
  • Non-Permitted Payment Handling
    • If payment is made from any non-permitted account:
      • The transaction will be automatically rejected.
      • The amount will be refunded to the same source account only.
      • Refund processing time is 2–3 working days after verification.
      • Any bank charges or transaction fees will be borne by the customer.
      • The booking will stand cancelled without further notice.
    • This rule is strictly enforced to ensure full compliance with RBI & FEMA guidelines.